No. Since most Kidzley products are personalised and made-to-order, we currently accept prepaid orders only. This allows us to begin customisation immediately and ensure a smooth production process.
2. What payment methods do you accept?
We accept secure online payments through UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other payment methods available at checkout.
3. How long does delivery take?
Most orders are personalised and handcrafted specially for you. Orders are typically processed within 2–4 working days and delivered within 3–7 working days after dispatch, depending on your location and courier service availability.
4. Can I personalise the name on the product?
Yes. Eligible products can be customised with your chosen name, initials, or design details. Please double-check the spelling entered while placing your order.
5. Do you offer bulk orders and return gift solutions?
Absolutely! We offer bulk gifting, personalised return gifts, and live personalisation stations for birthdays, schools, corporate events, and special celebrations.
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